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About Becepos

A focused practice for businesses that take reputation seriously.

We are not a generalist marketing agency. Reputation management is what we do, full stop. Our job is to make sure the way you actually run your business is reflected in what people see online.

Our mission

Most businesses earn their reputation honestly. They show up, do good work, and treat customers right. The problem is that public review data rarely reflects that effort. Happy customers leave silently. A handful of frustrated ones write paragraphs. The result is a public score that does not match the private reality.

Becepos exists to close that gap. We help businesses capture the praise they are already earning, respond to the criticism they cannot ignore, and put a real system around something most operators handle in their spare minutes.

How we work

We start with a complete audit. Current rating, review velocity, response times, GBP completeness, citation consistency, sentiment, and competitor benchmarks. By the end of week one you know exactly where you stand.

Then we design a plan. Weekly review generation cadence. Daily response SLA. Monitoring rules. Crisis playbook. The plan is yours, with or without us.

If you bring us on to execute, we do the work week after week. No hands-off "set and forget" promises. Reputation work needs steady hands, every week, in your voice.

What you can expect

Owners come to us because they want predictable outcomes, not vague engagement. So we report on what matters. New reviews this month. Average rating change. Reply coverage. Negative review resolution rate. Bookings, calls or foot traffic tied to review-driven keywords.

If we cannot show movement on those numbers, we have not done our job.

Values

What We Believe

Earned, not bought

We never fabricate reviews. Every five-star comes from a real customer who chose to leave one. Anything else is a liability.

Cause over symptom

A 1-star review is data. We address the underlying operational problem, not just the public reply.

Consistency wins

Reputation is built one steady week at a time. We design for cadence, not heroics.

Process

How an Engagement Runs

The first 90 days establish baseline, system and momentum. After that the work compounds.

  1. Week 1: Audit and baseline

    Complete reputation audit. Review history, response times, GBP, citations, sentiment and competitors. Findings document with priority order.

  2. Weeks 2 to 4: Setup and standards

    Connect every platform to one dashboard. Build voice guidelines and response templates. Launch the review request flow with consent.

  3. Months 2 and 3: Execution

    Weekly review generation, daily response coverage, monthly reporting. Handle any active negative reviews with the platform's policy in mind.

  4. Quarter 2 onward: Compound

    Cadence holds, results compound. Quarterly business reviews keep the work tied to bookings, calls and revenue.

Want to See Where Your Reputation Stands?

Send your business name. We will return a free audit within two working days.

Request Free Audit